The Avenues Preschool by Child Time, Inc.

Melia Amos Google

Dec 05, 2025

I am forced to contact a lawyer because they will not stop lying about me to parents. One star- they let a teacher who would talk about ayawaska to the kids become the Director. And do not challenge the safety of infants in the infant room; they will bully you.

Watson Civi Google

Oct 08, 2025

We love this daycare! They’ve done an incredible job welcoming us to the community and our daughter loves her teachers.

Jeremy Mardambek Google

Sep 25, 2025

Great daycare that has a curriculum and enthusiastic teachers. Good communication and support staff. Parents are all local and friendly.

Risto Jamul Google

Sep 25, 2025

Both of our children have attended The Avenues Preschool—our daughter previously and our son currently. The teachers and staff have been attentive and responsive to questions. The environment is clean and safe, and we regularly receive updates on our child's daily activities. The curriculum is structured, and our kids have learned a lot during their time here. Overall, our family has had a positive experience.

Tripp Mansfield Google

Sep 24, 2025

Mixed Experience: Excellent Environment for Children, But Significant Parental Cooperation and Communication Issues While the environment for the children is generally decent, our family's overall experience was deeply marred by a consistent lack of flexibility and professionalism in dealing with parents. Positive Aspects: The initial tour and communications were excellent, setting a high expectation for the program. Great structure Areas of Concern and Breakdown of Trust: • Lack of Compassion and Financial Rigidity: When our son had a medical emergency and broke his leg, requiring a month's absence, the administration refused to offer reduced tuition to hold his spot, demonstrating a disheartening lack of flexibility or compassion for a temporary medical situation. • Poor Transition Planning and Broken Promises: Upon our return, the school reorganized the classrooms and failed to pre-communicate his placement. Despite being promised on the tour that he would move up with his existing peer group, this promise was broken, and he was not placed with the rest of his former class. • Unprofessional Enrollment/Refund Policy: We formally unenrolled our son on the 26th of the month, requesting that the upcoming September tuition payment not be processed since the withdrawal was finalized before the 1st of the month. The school processed the automatic payment early on the 28th and subsequently refused a refund, despite the clear pre-1st of the month withdrawal notice. The communication from both the site director and regional director regarding the refund was extremely disheartening. • Inflexibility and Stringent Rules: The facility has a reputation for being unwilling to work with parents on issues like nap time. Our child was forced to nap 2 hours , when we expressed concern that he was staying up until 11 and we would like them to limit naps , there was no willingness to collaborate .While they advertise "open drop-off and pick-up hours," they actually enforce very stringent cutoffs and pressure parents to "normalize" their schedule, negating the advertised flexibility. • High Staff Turnover and Safety Concerns: There is a high turnover rate of teachers, which is disruptive to the children. More concerning is the issue of double standards in treatment and child safety. Our son, as a three-year-old, was bitten four times in a single week. This contrasted sharply with an earlier incident when he was 1.5 years old: he bit another child, and we were warned that he would be removed from the program if the behavior was not "fixed." The lack of similar urgency or consequences when he was repeatedly a victim of biting in the older class is alarming and demonstrates a concerning double standard in their behavioral management policy. In conclusion, while the core environment appears suitable for children, the terrible cooperation with parents, financial rigidity, poor communication, and inconsistent application of safety and disciplinary rules made our experience extremely negative and ultimately led to our decision to withdraw. Also the site director Stacey is beyond rude to parents and their concerns. Nate was great