Will West Music & Sound
About Will West Music & Sound
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Excellent customer service!
I got my guitar case here, and along side with getting my guitar repaired
Great experience inside; told him what I needed and why, and we talked through options. Didn't even try to sway me from getting the cheapest option (which I did). SUPER cool selection of new instruments, too, and several combo (banjotar, banjuke, etc.) I hadn't even seen before
Dave always took care of putting strings and setting up my electric guitars and sold me a nice acoustic Taylor guitar. I will always bring my business there. Thank you John King!!!
I’ve been to many music stores all over the country, and this was by far the worst experience I’ve ever had. They have a good selection of instruments but everything is way too overpriced and the owner is really patronizing and condescending, making me feel unwelcome from the moment I walked in. He followed me around the store, refused to let me try instruments without his supervision, and treated me like I was a little kid. Any time I would try out a bass or guitar the owner would hover over me and tell me what to play, and he wouldn’t let me try out certain instruments and said it was because I could probably never afford them without knowing anything about me, and he also insisted on “teaching” me while I played, but everything he said was inaccurate or really bad advice. He wouldn’t stop bragging about being in some “amazing” and “famous” band and how I wasn’t a real musician because I don’t play like him. He is one of the most incompetent people I’ve ever met, he has absolutely no idea what he’s talking about. If you want somewhere better to go, I highly suggest Palen Music Center in Columbia. Everyone there is super nice and knowledgeable, and genuinely passionate about music and helping customers.
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