Pizza Hut
About Pizza Hut
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We placed order reapeadly told them no onions no onions and hay again at the end of the order no onions and they still put onions we calld bk said we cant give no refund and no credit so i guess ur s o l then so i just told her then if u cant get the krders right then we wont eat there especially if my kid ms allergic and u put them on any way..... just dont eat there if they cant get ur order right.... plus took over 35mints when they saud it would take 15 for it to be ready ...having to still wait even though it was called in... one 🌟 star fm me she coulnt not fix my problem... she just said welp sorry we put onions bye basically so... yeah....
So got dinner for for me and my girl and her son the pizzas have cheese in some spots and then in other spots none the meat was portioned out horribly they need to take their time this food is for customers not themselves smh
Very disappointed that the buffet was not on Tuesday. Veterans Day. School out and band marching in parade . Many wanted to eat at Pizza Hut after parade. Employees did not even know there was a parade??? Many left because no buffet. The place was empty for lunch!!!! Way to lose business!
Ticket #0040, Entered by Blake, 035921, 11/05/25, 5:56 PM. Ordered a large, thin pepperoni and 2 bottled drinks for carry out. Was told it would be ready in 30 minutes. I arrived around 6:20. Parking lot had 1 other vehicle and there were 2 men waiting to be seated. I used the restroom and went to the register. I was met and I mentioned I had a carryout. Paid with card, drinks were given and I was told there was a few minutes left on the pizza. After a few minutes, I took the drinks to the vehicle, came back in and had a seat. After about 30 minutes, the same person who took my payment, gave me the drinks and told me my pizza had a few minutes left emerged from the kitchen with a pizza for the other 2 people in the restaurant. As she walked by she asked "what's the name?" I was dumbfounded and didn't know how to answer. I stood up and upon her return mentioned that I had ordered my pizza over an hour ago and she took my payment a half hour ago. She immediately replied she would send her manager out. I could hear her in the kitchen saying unpleasant things about our exchange and shortly, another person came out of the kitchen and asked my name. I mentioned that maybe they didn't have the best person customer facing and gave my name. The apparent manager commented she personally had just cut my pizza and put it in the box. She went to the kitchen, returned with a box and set it on the counter near the register. She then opened the box, picked up a piece of pizza and set it back down commenting on the uncut pizza. I put the back of my hand near the pizza to check its temperature, it was not even noticeably warm. She closed the lid and offered to remake the pizza. I pointed out that I had already lost a significant amount of time and had a distance yet to travel and asked to cancel the order and refund the credit card. She asked me to check the pizza, citing that she did not want to touch it (even though she already had). I checked it, I was able to pick up an entire 1/2 of the pizza due to poor cutting and melted cheese that had come back together and cooled. There was some awkward discussion, an offer of a $20 cash refund that was refused and another attempt to remake the pizza. I told her that I would just mark this up to life experience and move on down the road. Nothing else was said and I left with a $26.89 charge and no pizza.
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